petethejobguy

Pete Answers Your Questions

In this week’s episode of Hard work-ah with Pete the Job Guy, Pete answers your burning questions and shares his tips and suggestions on what to do if you are currently unemployed and trying to land your next job. We’ve all had career highs and lows and by sharing one’s experience and tips we can all learn and grow together.

Pete starts off the episode with his suggestions on what to do if you’re currently unemployed and the steps you should take to land your next gig.

  1. The first suggestion is to realize that your current job is now to find a new role. Spend the hours you normally would at work focused and determined on finding your next role. Update your resume and LinkedIn profile, expand your network, and spend each moment looking for a job.
  2. The second tip is to build your personal brand. In today’s current environment your social media pages, LinkedIn profile, and networking groups are key to help you land your next role. Get a professional headshot taken for your LinkedIn profile and make sure everything is up to date.
  3. The third suggestion is to consider getting a temp role while you are on the job search. Even if the role is technically below your level, you will likely pick up new skills and it will prevent you from having a gap on your resume which can be a red flag for hiring managers.
  4. The forth tip is to perfect your resume. You will want to tailor your resume to the job you are applying for. The buckshot approach of sending out the same resume to a bunch of companies doesn’t work – you need to have a rifle-shot approach. Take the time to research the role and company and tailor your resume accordingly to reflect the skills you have that would appeal to that company.
  5. Finally, the fifth tip is to let your friends and network know you are on the market. Don’t let your pride get in the way of telling others that you’re looking for a new role. They may know of companies hiring that would be a great fit for you.

In addition to the tips above, Pete always answers some of your top questions.

Question 1: A restaurant server wants to change their career path but worries that the money won’t be as good in an entry-level role. What should they do?

Answer: Sometimes to get on the path you want to be you need to take a financial setback. Essentially, you need to take a step back to take a step forward. Once you come to terms with this, you will want to prepare for the financial setback and save money while you can to hold you over with the new role that begins with a lesser salary. Another tip is that while you are interviewing ask if there is a possibility to EARN an annual raise or if there are incentive bonuses that can also be earned. Another option is that if you are in a role that has flexibility on hours (such as the restaurant industry) you may be able to take on a role in the field you want to switch to while you continue supplementing your income with your current job.

Question 2: This person has been in the same job for 10 years and there is no opportunity for advancement. What should they do? 

Answer: First, clarify what it is you want to do and ask yourself if you are currently qualified to do that? If not, what steps do you need to take to become qualified? It’s also important to do some introspective work and ask yourself if there was anything you could have done to grow with the company. Finally, it’s important when you are interviewing to make sure there are growth opportunities with the company you are interviewing with that way this situation doesn’t happen.

Question 3: An employee at a company that was recently acquired is nervous they may lose their job because of this change. Should they be looking for a new role?

Answer: With acquisitions and mergers the company often looks at and evaluates what roles are now duplicated and eliminates one of the roles if the other person is able to take on the added responsibility. There is a possibility that your role may be the one that is cut, so it’s important you are prepared for that outcome. Now is the time to update your resume and join networking groups.

Question 4: Pete, what advice would you give your younger self?

Answer: The advice I would give my younger self is to always work your hardest and work to better yourself. Know and accept that you will fail but that it will be ok and you will grow from those experiences. When you fall pick yourself back up and keep moving forward.

Mary Marx, President and CEO Pace Center for Girls

In this week’s radio broadcast of Hard work-ah with Pete the Job Guy, Pete sits down with Mary Marx, President and CEO of Pace Center for Girls. Pace employs a gender responsive and trauma informed model that works with adolescent girls with a history of trauma. Mary led the organization through a transformational period of growth since being appointed CEO in 2009. Mary truly is an inspirational leader at a company that is making a difference not only in the lives they directly touch but the community as a whole.

Company Overview

Pace changes the life trajectory of more than 3,000 girls and young women annually. From their site, “Pace provides academic education through individualized progress monitoring plans and daily instruction taught by certified teachers. All educational initiatives align with requirements of the local school district.” Each center operates like a school and they have 60 girls in each center and 10 girls in each class. They have full school days at each center and the students have access to therapists and physical health support. Their mission is to find the great in every girl and they do that by providing students with all the tools to help them reach their full potential.

Pace Center for Girls Background

Pace started in Jacksonville, FL with 10 girls and a budget of $100 in 1985. Since then, they have opened 20 more Pace Centers in Florida and over 40,000 girls have been helped by Pace.  One inspirational success story is of a girl named Mia (permission was granted by Mia to share her story). Mia came from a middle class family and grew up engaged and involved with school. However in middle school something happened and her attitude towards school changed. She was constantly being thrown out of school and it wasn’t until she started to go to Pace that things clicked and changed for her. She graduated from Pace, received her Bachelor’s Degree and went to law school. The amazing thing is that she is now a practicing attorney. Pace truly was a transformational experience for her. Women such as Mia, come back to Pace to give speeches and give back because as Mary said, “Once a Pace girl, always a Pace girl”.  

Mary’s Background

Mary’s own background had quite a different beginning. She originally wanted to be a doctor and graduated from Reed College in Portland, OR. She was a molecular biologist for 4.5 years before coming to the realization that that’s not what she wanted to do. She decided to change careers and switched to children’s art. She felt that art is a child’s first language and it’s important to have all children be able to express that. She started a children’s art museum in the San Francisco Bay Area which soon became one of the largest in the region. They also became the arts education program for 4 school districts, partnered with public housing for after school art programs, and brought kids together from all over the community to make art. Mary’s introduction to Pace was actually through her father who started volunteering at Pace as a math tutor. He told her about the amazing organization and Mary started working at the company herself as the VP of External Affairs in 2007. In 2009 she was promoted to the role of CEO. Since then she has helped double the number of girls reached by Pace. She also works with Florida legislature to help change the lives of all girls in the area, not just their students.

If you are inspired by Mary (as I know I am!) and would like to get involved there are 3 ways and that’s through time, treasure, and talent. Visit their website to learn more about volunteering for Pace, donating money to the organization, or how you can tour some of their centers.  

To listen to the full podcast of the show, please visit www.petethejobguy.com.

Pete Sits Down with Jacksonville SNI Financial Team

Pete Langlois recently sat down with part of Jacksonville’s SNI Financial team to discuss their backgrounds and what led them to SNI, what it’s like being a recruiter, giving back to the community, and how they view themselves as a resource to clients and candidates.

Backgrounds

This week’s guests on Pete the Job Guy included Virginie Mascia, Patricia Wisniewski and Ryan Burrill who have all been with SNI Companies for a varying amount of time.  Virginie has been in this space the longest and has worked in the accounting and finance field for over the last decade. She has her MBA in Management from Jacksonville University and is a seasoned recruiter whose extensive knowledge in the field makes her a trusted resource for clients and candidates alike. Patricia has a background in education and has her Master’s Degree in English. She has been with SNI for a couple of years and brings her experience as a teacher into her current role by offering coaching and guidance to her candidates. Ryan is the newest member of the team and worked as an EMT while in college and after graduation found himself in the non-profit world for the last several years. Wanting to continue making a difference in people’s lives, he turned to recruiting and loves how his newfound career personally impacts other’s lives.

 

Being a Recruiter

With the unemployment rate in Jacksonville hovering around 1.8% for accounting and finance professionals, it’s a candidate’s market with a strong workforce. The team works to get to the core of what people are looking for and what their motivators are. Making a successful job placement is like being a matchmaker and they take their job seriously with finding the perfect match for their clients and candidates.

 

Giving Back to the Community

The team is passionate about volunteering and has worked with various non-profit organizations such as the Humane Society and will be offering their time to the Food Pantry in the near future. In addition, they are always running drives in the office and raising money for various causes. Giving back to their community is a key cornerstone of the office and brings the team closer together when they are working together for a greater cause.

 

Working at SNI and Helping Our Clients and Candidates

Working at SNI is fast paced and there are always lots of moving parts. The team works together and pushes each other to do their best all while having fun. They bring this enthusiasm to their clients and candidates and view their relationships with them as partners and a resource in the market. For their clients they are always asking how they can help and what hiring needs they have.  For their candidates, it’s getting to the root of what they are looking for and helping them find their ideal roles. Doing a successful placement is a win-win for all parties and they take the time to develop strong relationships.

 

If you’d like to listen to the full podcast you can do so on petethejobguy.com or on iTunes by simply searching Pete the Job Guy for this and all of Pete’s other episodes.

Charlie Jimerson Rejoins Pete: Resolutions, Goals, & Goal Setting for Business & Personal Life

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I recently sat down with Charles Jimerson who is not only a good friend but co-founder and managing shareholder of Jimerson & Cobb, P.A. Charles, aka Charlie, served in the U.S. military while simultaneously receiving his undergrad degree. He then went on to get his Juris Doctorate at the University of Florida Levin College of Law and has practiced law since 2006. He is a guy that walks the walk and in 2018 was named by The Business Journals as one of the Top 100 Most Influential Attorneys in Law and Business in the United States. I was so excited to talk to this powerhouse and discuss New Year’s Resolutions, the importance of positivity, and goal setting for your personal and professional life.

Difference Between Resolutions and Goals

While similar in nature, Charlie suggests that instead of just having resolutions you should have a goal with trajectories and clear milestones on how to obtain it and believes that the “power is going to be in the follow through”. Charlie himself has made resolutions every year since he was 15 and is a big fan of creating a business plan every year – specifically business oriented resolutions.

SMART Goals

Charlie recommends that people make SMART goals. If you are unfamiliar with that, it is an acronym for Specific, Measurable, Achievable, Relevant and Time-bound.  He believes you are more apt to accomplish your resolutions if you create them this way.

Specific: Set a goal that is measurable and think specifically about what are you trying to achieve. The more specific you are, the more likely you are to get what you want. For example being happier is not a measurable goal however eating vegetables twice a day is.

Measurable: Have milestones along the way. For example if you want to lose 20 pounds in a year that’s 1.6 pounds each month.

Achievable: The goal has to be within reach and something you can actually accomplish so you don’t set yourself up for failure or disappointment.

Relevant:  Think about why you are setting this goal and if it’s relevant to the ultimate destination.

Time bound:  Tie yourself into a specific timeframe and set a deadline that you are constantly working towards.

Focus on Accentuating Your Positives

Charlie recommended this exercise to help you focus on what you what you are good at: choose 3 things that you’re as skilled or more skilled at than anyone else at your company. Why are you good at these things? How can you get any better? What outside forces get in the way of you getting better? What resources do you need to get better? How would your life and career change if you focused on just these 3 things? After you have written down these things, think about what you can do to reorient your life to focus on those skills. Another good exercise is to list 5 things you hate to do. After you have them written out think about which 1 you can delegate or outsource.

The moral of the story is to focus on what you love and are good at, and for the things you aren’t good at or don’t enjoy, see if someone else can do them for you. You will get so much more energy and work done if you focus on your strengths instead of the things that drain you.

The Power of Positive Thinking

When I asked him what he is going to do differently in 2019 than 2018 he said that in the past he had allowed himself to be influenced by the squeakiest wheel and this year will incorporate a matrix on how he spends his time and makes decisions. He plans to employ a 10/10/10 decision making tool which is where you ask yourself:

  1. How will I feel about it 10 minutes from now?
  2. How about 10 months from now?
  3. How about 10 years from now?

He also wants to be contagiously positive and uplift those around him. The way he plans to accomplish this is by having what he calls “time-outs” throughout his day in which he will take a breath, regroup and gearshift to be more positive.

I hope these tips and exercises help you make 2019 your best year yet! My thanks again to Charlie who gave us some great advice and insight on how to improve your professional and personal life. If you’d like to listen to the full podcast you can do so on petethejobguy.com or on iTunes by simply searching Pete the Job Guy for this and all of my other episodes.

3 Tips You Can Learn from this Successful Local Irrigation Company

You might be thinking,

“My company has NOTHING to do with irrigation, HOW IS THIS GOING TO HELP ME?”

Trust me. This information will help you – whether you run an irrigation company or you do something entirely different. Often times what matters is the person(s) behind the business. Here is how a local irrigation company owner grew a successful local business by listening and adapting to his customers’ needs. 

Scott Hulihan of Hulihan Territory was a recent guest on my radio show, Hard Work-ah with Pete the Job Guy.  Scott shared his advice on how to keep moving forward in the small business world. His secret: adapting. On a past show, I used Blockbuster and Netflix as an example on “…adapting to the customer and their evolving needs.”

If you want to listen to this example from the show, click here.

I was talking about innovation, disruption, and lack of adaptation. Even though customers were showing interest in another way to rent/watch movies, Blockbuster essentially said, “This is what we do. This is the way that people like it. We have to give the people what they want.”

However, it was not what the people wanted… anymore. Do you know what people wanted? They wanted to watch movies in the home, without going down the street to the Blockbuster. The customers wanted to watch movies in the comfort of their own home via streaming with the click of a button. And Netflix, well, they heard their customers’ problems, and they adapted. 

So you might have a business plan with products and services, but if your customers tell you they want a little something different or you’re not currently serving them, you need to adapt to the customer’s needs in order to continue the business, or you will be obsolete to them.

Now, back to Scott Hulihan — during high school, Scott got a job working for his gym teacher, who taught him how to cut grass and install sprinkler systems. After he graduated high school in 1988, he bought his gym teacher’s equipment and continued to serve the same customer base. He learned a lot as a young entrepreneur, and he continues to learn more about his customers’ evolving needs and adapt his business accordingly. He shared this with us:

Be Patient, Stay Consistent, Stay Focus

My advice to any entrepreneur that is first starting out, it doesn’t come overnight. You find yourself working very hard and the days are long, and things can be pretty ‘lean’ initially.  Then you see your friends put their suits on and go to their office jobs that have a steady salary …and when you’re talking about my type of business, installing irrigation systems, you can easily start to think that ‘the grass is greener on the other side.’ So, there’s going to be times you second guess yourself and your decisions.  That is precisely when you have to stay focused.   The straighter you stay, the more focused you are, the quicker you’ll get there.  Also, have a strong support system.  I relied on the advice of my stepdad, and my mom and brother were also an important part of the business.” –Scott Hulihan

Adapt to the Customer’s Needs in Each Season

From the beginning, the company started as purely an irrigation company. Over time, Scott got certified for well-drilling, taught it to his employees, and then added it to his list of services. Scott also decided to add Christmas lights installation to the list after noticing there was a gap in the market for Floridians. Which worked out well, after seeing that irrigation and well-drilling slow down in the colder months.

This is the 16th year we’ve done Christmas lights. I was looking at a landscape magazine, and out in Utah, areas like that where they get snowed in, the landscape guys can’t do anything else, so they hang Christmas lights.  And I said to myself, “Well, you could do that right here in Jacksonville.  Even though it’s a warmer climate, people still want Christmas lights.”  And so, I started that as a keep-the-guys-busy type of deal and it’s really turned into a super-profitable busy time of year for us.  My customers love it.” –Scott Hulihan

Scott found a way to withstand seasonality by adapting. He:

  • observed the same market in another location (competitive analysis)
  • asked his current customers if they have this need
  • learned the new trade and got really good at it

 

Understanding the Customer’s Needs

To understand the customer’s needs, there needs to be an established relationship. Building a good relationship will not be hard if you already deliver consistent and exceptional service. If you are already delivering a good service, then ask yourself these questions:

  • How can I expand this current relationship, or rather, how can you solve more problems that your customers have? 
  • What will make the current process easier for them?

 

These tips are the difference between a business owner and a successful business owner. Are you applying this tips to your business or considering to start a business? Let me know at Pete@PeteTheJobGuy.com

To listen to the full conversation, click here.

Leaders Share Advice to Their ‘Younger Self’

We’ve All Been There

No matter who you are, we all have that one thing—that one situation—we regret or would do differently. Whatever it is, reflection is a good tool to make that specific situation be a lesson to you, or someone else contemplating the same decision.

Reflection as a tool is often times not utilized in the professional space, which leaves leaders repeating an unproductive process, or even worse, a costly mistake.

How Can I Implement This Tool

Reflection can be as easy as spending 5 minutes to think about your day before you go to bed, or as intense as the car ride home without the music on.

Benefits of Reflection

There can be many benefits of self-reflection depending on how you use it. I will just name a few that I have personally experienced:

  • Learn from my Actions
    • I can analyze what I did on a ‘good’ day and what I did on a ‘bad’ day and change my attitude or actions to ensure a better day.
  • Gain Humility
    • When you are able to analyze your thoughts and emotions outside of the immediate conversation, you can find faults that could be attributed to yourself, which in the end makes one extremely humble and makes you think before you speak before the next time.
  • Challenge Myself
    • We spend time in reflection to grow, it never hurts to give yourself a mini-challenge the next day to correct minor things (i.e. coffee consumption, water consumption, saying hello to a stranger, etc.)

How does this Apply to the Hard Workah Show

On the show,  I make it a point to ask my guests:

Knowing what you know now, what advice would you give your 21-year-old, younger self?

I am not surprised that these leaders knew exactly what they would advise their younger self. Some of my favorites (in no particular order) from our shows are below. Be prepared to learn from someone else’s mistakes and let us know if it was helpful in any way to you.

Don’t want to read it? Listen to it in this episode!

Work-Life Balance

“If I was going to give advice to someone who is just starting out on their career, again, I would say, “Be committed. Find something that you’re passionate about or that you at least really enjoy doing, because you’re going to spend a lot of time at work. And when you’re at work, work smart and work hard so that you can go home to your family and do ‘home’.”

Allison Gwisz, Human Resources Business Partner, The Suddath Companies

To listen to the full conversation, click here.

Recognize the Resources You have

“Nobody’s a self-made man. There’s always somebody there who’s helping you out and helping you along the way. My recommendation would be to anyone, pay attention to what you’re doing. Listen to those people. Do the best you can and just understand that every decision that you make today will affect every decision that you make in the future.”

Lt. Jason A Clements, PE, PSM, Civil Engineer Corps, United State Navy

To listen to the full conversation, click here.

“I can tell you, I think I would have told myself what a recruiter is and what they do.  Because when I was 21 and I went to UNF, I had no idea that a staffing agency existed. I had no idea that there were people out there that, pending graduation, were able to assist me and that it would be so simple for me to have the door open to all of these companies that I had never even heard about.”

Erica Brockway, Division Director, SNI Companies

To listen to the full conversation, click here.

“One, it’s gonna be okay. And you will find a job, you will figure out what you wanna do with your life. I mean I think that Erica spoke to it very well, where if I had known there was going to be a resource for me coming out of college, I probably would have been more comfortable. I was one of the students who took every class, changed my major like four times- I had no clue what I wanted to do and I think I could have probably gone to a recruiter or a staffing firm and said, “Listen, this is what I like and this is what I don’t like and this is what I hope to make in life.”

Taylor McLellan, SNI Companies

To listen to the full conversation, click here.

 

Be Resilient

“One that I’ve struggled with, from time to time, that I’ve hopefully gotten better with over the years is, when you hit upon hard times or when you don’t get something you’re pursuing, being resilient with a positive attitude.”

Harold Stankard, Senior Vice President, General Manager and Regional Leader of the Fidelity Investments Regional Center in Jacksonville, FL

To listen to the full conversation, click here.

“The main thing I’d probably tell myself is to be open to being an entrepreneur, because the nine to five cubicle space was not for me. I don’t sit still well; it just wasn’t for me. And I’d say the last thing would be to always be ready, because in some moments maybe I was in between jobs, I still got up every morning, and I got dressed like I was going to go to work in case I got a call from a resume, or I got a call from a staffing agency, or I got a call to do some temp work, whatever it might have been. I had some of my best sales whenever someone said, hey, can you come right now? Just always be ready.”

Katie Norton, Independent Agent at LegalShield

To listen to the full conversation, click here.

___

This advice comes from combined years of experiences and a LOT of mistakes. My wish is that you are able to avoid some of those hefty mistakes and run with this great advice from successful leaders.

There is a Balance

Warning: too much reflection is overthinking and overthinking is unhealthy. If reflection brings on anxiety, try doing it in small doses, or focus on things that are correctable.

For instance, you can correct your attitude by how you speak to people or by your morning routine. You cannot correct someone else’s attitude or thoughts, you can influence them, but try to focus on YOU in reflection.

Activity

Try to spend 5 minutes right now, wherever you are and just think about your day (so far). Think about the interactions you had, about the times you spoke, or emailed, times when you got upset, or felt uneasy. After taking some time to do that, now try to think about how you can improve the rest of your day, or tomorrow.

Here are some examples:

“I spent the morning rushing out the house and I didn’t even say goodbye to my family. Next time, I will take a minute to say goodbye.”

OR

“I was upset on the way to work because I got cut off (or I cut someone off), next time I will leave a couple minute earlier to avoid traffic so that I will not have to cut someone off, or I will not lay on my horn.

I use this format:

Today, I [What I did] and next time [what I will do].

I hope that this time of reflection becomes a part of your daily life, and that it makes you strive to be better than the day before!

If you would like to hear the full conversation, click here.

 

 

 

 

 

 

 

Monthly Sales Award Winner, Patricia Wisniewski

The winner of the Monthly Sales Award is Patricia Wisniewski.  Patricia knows how to match candidates with the perfect career opportunity and really shows that she cares by doing whatever she can to make those matches.  Her teaching background has really helped her coach candidates through the interview process, during their contract assignments, and securing full-time roles with great companies. Her positive attitude and willingness to jump on any requisition at a moment’s notice is highly appreciated! Go Patricia!

If you would like to hear more about Patricia and some of her great tips on how recruiters help you land the job, check out this #PodcastFromThePast: Recruiters are Your Friends

Find a Cure | JDRF North Florida

Tomorrow, I am honored to have Kasey Repass, parent of a child diagnosed with T1D and Brooks Biagini, Executive Director of JDRF North Florida on the Hard Workah show! They will share personal stories, facts about Type 1 Diabetes, and more on how we can help find a cure for T1D.

Tune in Sunday, 8 am on 104.5 WOKV or click here to stream live.

Click the link in the player to view a video I posted on IGTV about T1D!

6 Reasons to Work (and Stay) at Fidelity Investments

Fidelity Investments is hiring and here are just a few (of many) reasons to head on over to their job listings to apply to your next dream job!

I had the distinct pleasure to have Harold Stankard, the Senior Vice President, General Manager and Regional Leader of the Fidelity Investments Regional Center in Jacksonville, FL as a recent guest on Hard Workah with Pete the Job Guy. He shared great information based on his 21 years at Fidelity Investments (that’s a LOOOOOONG time).

To listen to the full conversation (or read, if you’re a reader), click here.

Before I dive into the reasons to consider working at Fidelity Investments, I’m going give important background information.

Fidelity Investments is one of the largest and most diversified financial services firm in the United States with over $7 trillion in customer assets. Fidelity Investments serves over 27 million Americans by helping them build a strong financial future. One in five American investors has an account with Fidelity Investments (and they actually handle our 401k at GEE Group Inc. NYSE: JOB). For more information on Fidelity, click here.

All in all, Fidelity Investments is a hot destination employer nationally. Specifically, in Jacksonville, Fidelity is planning to hire 70 to 100 people by the end of the calendar year of 2018. If you’re already convinced that you or a friend should work for Fidelity Investments, (then great!) click here to view the current job openings. If not, keep reading for my 6 reasons to work (and stay) at Fidelity Investments.

  1. Two words: “Mom room.”

So, if you’re like my co-host Arren and you’re a working mom, this is going to be something VERY appealing. They have a whole room dedicated to moms. And get this, IT WAS DESIGNED BY MOMS. So, it has everything you need if you have just had your child and you’re ready to enter the workforce again. The room concept is so thoughtful and cool itself, but this is just one of the many things that prove Fidelity Investments will go the extra mile for YOUR comfort – again, the word “comfort” is not even on the radar for most companies, just remember that!   

  1. Central Location = Shorter Commute

At the beginning of the show, I shared a couple stats on how long commutes can affect your work day, ultimately wasting your time and making you more stressed. You’d be happy to know that Fidelity Investments is in the center of Jacksonville, off Gate Parkway, on Touchton Rd. This not only means lunch at some of the best places in Jax (I may be biased) but also a shorter commute for many of you!

See how far it is from you:

4601 Touchton Rd Jacksonville, FL 32256

  1. Open Concept

“I just LOVE going to work and sitting in a boxed cubicle for 8 hours a day, 5 days a week, not interacting with people around me,” SAID NO ONE EVER.

One thing that Harold mentioned that is VERY rare in Jacksonville is that the office has an open floor plan. There is nothing traditional about walking into their office – the cube walls are down, which ultimately drives flexibility and work ethic up. They have a new 50,000 square foot facility here in Jacksonville!

Harold Stankard: We wanted to do things in a new, modern manner that created a really collaborative work environment for our people. So, when thinking about this new 50,000 square foot facility, most people would visualize a traditional call center setup. Where is there is this big room with lots of cubicles and everybody has a headset and they are tied to their computer all day, and also tied to their phone.

Let me tell you, this is not that.

Every one of our associates works off a laptop and a wireless headset. There are no cubicles. It’s all flat desks with open areas. There are standing stations all over the place where, if you want to get up, you could even mid-conversation, detach your laptop and walk around the building and go to a couch to finish the call or a standing station to finish the call.

We’ve been in this space for about six months and the results are just awesome. Most people feel much more free while at work, they collaborate with their peers better. We tore down the walls. We tore down the traditions and we’ve created this new, really cool work environment.

  1. No Dress Code

Fidelity Investments allows you to dress comfortably (of course, if it’s appropriate) so that you can save your brainpower to focus on more important issues and feel good!

Now, I will say there is a difference in dressing appropriately for interviews, but once you land the job and prove that you’re a ‘hard workah’, then enough spending hours on thinking about what to wear or moving to adjust your pants or socks that ride up or down throughout the day – just dress for comfort and work hard! I like that, I mean Steve Jobs and Mark Zuckerburg did/do it.

  1. Student Loan Forgiveness + Tuition Reimbursement Programs

Pete: Harold, maybe you can help me out with this. I see a lot of folks that graduate college and they’re wrestling with so much student loan debt and people make life decisions based on that debt, or perhaps maybe they decide not even go to college just to stay out of debt. Do you have any kind of programs or something that Fidelity Investments offers for people carrying substantial student loan debt.

Harold Stankard: Yes! It’s a legitimate concern for people today and on one side, we’re constantly advising parents, grandparents and others on how to best save for future college, so debt isn’t required, but there are a lot of us, myself included, who leave school with debt on the books. And, about a year and a half ago, Fidelity Investments unveiled a pretty awesome benefit.  In addition to tuition reimbursement programs that most companies have, we now have a Student Loan Debt Repayment Benefit where we will help you pay back your student loans if you’re a Fidelity employee. We’ll help you pay back up to $10,000 worth over five years.

So, I took away two things when Harold told me this: (1) Free money and (2) Fidelity will support your educational endeavors! Which leads me to the number one reason on why you should work at Fidelity Investments:

  1. They Offer World Class Training

When making hiring decisions, Fidelity Investments looks for hard working individuals that have a passion to serve others.  Fidelity Investments has a phenomenal and innovative training program to help you to be successful no matter what previous experience you bring to the table.

Harold Stankard: If there are people in this industry that are interested in Fidelity Investments, we’d love to talk to them, but the majority of people we hire, believe it or not, don’t have financial services experience. We teach those skills… It’s really important for us to find people who are learners, who thrive on learning…  we’ll help you get licensed. We’ll teach you the dynamics of our firm and how we serve customers. Just getting licensed in this industry is not easy. In the past, the historic pass rates for the Series 7 license have always hovered in the high 60 percentages nationally. We hover around 90%. So, we make sure we prepare people for that examination.

*BONUS: They Treat their Customers like People* 

Harold Stankard: When it comes down to talking to customers who are real people with real problems, they’re worried about their finances, because finances empower so many of the other things that you care about in life: family, retirement, vacations, college, etc. So, we try and create a learning experience that’s as real as possible. In fact, one of the things that we’ve been piloting this year is a virtual reality learning experience. Imagine being new to the industry, new to Fidelity, and we’re trying to teach you our systems, products, services, and how we communicate with customers. It’s one thing to learn it with role-playing or in a book or in video, but it’s quite another if you can put on a virtual reality helmet and we can place you right in the kitchen of an investor who happens to be juggling two kids and calling us with their statements on the counter, pen in hand, feeling the stress that they’re feeling when they call…

Fidelity will train you so that you can be the best in your field. Whether you are already familiar with the finance industry and just don’t have certifications OR even if you are new to the industry, it will definitely bump up your personal development!

Additionally, they are aware of the human condition. I firmly believe that businesses who recognize that customers are people and not numbers will create a highly valued experience for their customers and gain even MORE business. Fidelity Investments uses technology (virtual reality) to teach their employees, firsthand, this concept that ‘people are people and they have real problems’. You don’t get this type of training just anywhere, it only comes from successful businesses who have a genuine relationship with their customers rather than simply a transactional relationship. This is truly invaluable.

There you are! These are the reasons you should consider working for this hot destination employer, Fidelity Investments, provided to you by me – a staffing expert who has been in the field for over 20 years. So catch this opportunity and apply now, before it’s too late!

If you have your resume ready, apply here, today!

Ready to listen to the full conversation, click here.

5 Simple Online Tips to Prevent Criminals from Stealing your Identity

It happens to A LOT of people; to enumerate, 7 million people. According to an online survey conducted for Symantec by The Harris Poll in 2018, 7 million consumers experienced identity theft in 2017.

It makes you wonder: well, how safe am I?

Katie Norton is an independent agent with LegalShield & IDShield.  She is an Employee Benefits & Identity Theft Specialist and she is certified to go into companies and train their employees on how to prevent identity theft in the workplace. The official name of what she does is (long, but it is called) Certified Identity Theft Risk Management Specialist (CITRMS).

Katie Norton: I’ve worked with over 200 companies just in the Jacksonville market, going in and talking to them just about this very thing, doing a workshop with them, getting all their employees signed off, that they’ve been through the training. Really, that’s what they need. They need to have someone come in, and train their employees on how to prevent the simple things of identity theft.

If you would like to have Katie come in to train your employees, click here.

On the show, Katie and I talk about how easy it is for regular people and professional hackers to get to your personal information. Katie shares with us some consumable tips that we can start practicing in our daily lives to prevent identity theft and hacking.

 

  1. Logout of work and public computers

Katie Norton: You know, over 70% of identity theft happens in the work originates in the workplace, not because of an employee’s intent. Really, because of employee error. They do something like walk away from their desk, and leave information out on the desk. Somebody walks by with a camera, you know, we all have one, we carry it with us on our hip, or at our purse, everywhere we go.

[So], I always tell employers, make sure that your employees are using a two-lock policy. If they’re walking away with something sensitive in their office, it should be locked. Even if they’re just walking down the hall to get a bottle of water, going to the restroom, they need to consider a two-lock policy. Lock your desk, lock your door, make sure the building is locked at night, because of things like that.

If you want to protect your (and others’) personal information, then lock those computers and offices. Five seconds of human error could burden you with 600 hours of repairing your identity. Take that extra five seconds to simply lock your computer and door and you WILL lower your chances of being a victim.

  1. Use Incognito windows when making purchases on the internet (IT CAN SAVE YOU $$$)

Katie Norton: So, we travel, right? We’re often in hotel lobbies using the computers, or maybe we’re at the office store because we have to print something out, and we’re using their internet, their websites. Really, what we should be doing, even if we’re using those, is using an incognito browser. It’s just a matter of right-clicking on the tab at the top of your internet explorer and saying I want to open a ‘New Incognito Window.’

Where [using an incognito window] saves you money, whenever it comes to airlines, is if you’re going to the same computer from the same IP [address] over and over again, and they see you’re searching for the same flight, to get a better price, to get a better price. You’ll notice it keeps going up, up, up, there is no better price. It’s because some of them, [they are tracking you and raising the price.] -Katie Norton

This is true, airlines want to scare you into buying the ticket. It’s called personalized pricing or price discrimination – and it results in different prices for different people for the same product. To protect your personal information as well as price discrimination, use those incognito browsers. Here’s a short video from Chrome on how to use the Incognito feature.

  1. Phishing emails – Don’t click

Katie Norton:  Then the phishing emails. You brought that up earlier, they’re so easy to trick someone. My brother, just the other day, called me and said, “Hey, I just got a message on my computer that if I don’t call this number, that they’re going to take over my computer. It’s Microsoft.” I said-

Pete:   It’s weird, because they look so official, they’ll have the logo of whatever it is, and say, oh, we just need a password update. I was watching one on one of those expo shows on TV, I don’t know which one, like a 48 hours … Not 48 hours. What’s … I don’t know. One of these ones where they were doing this thing on identity theft. The very people, the producers that were on the show going through, meeting the guests, and talking, all this stuff, we said, watch this. We’re going to send them an email, that we’re updating, we’re all getting brand new phones. They’re going to be so excited that they’re going to be getting all brand new phones, all they have to do is send in so they can update the software, just send us your password, send this, and your new phone will be issued today. Both the producers of that show immediately got the email, responded to it, and then all of a sudden the camera crew comes in and says, hey, did you fools know that you just did exactly what they said? But it was legit, it was from this, and we’re getting new phones. Well, number one, you’re not getting new phones, and number two, you’re stupid. We just told you not to do this stuff.

Katie Norton: It is absolutely crazy what happens. Just with the phishing emails, if you just hover over top of the email address that it comes from, you’ll see it’s not really that address. Just never, ever click on a link on an email. I know we’ve heard that over and over again, and it’s a simple tip. But never click on a link in an email. Just go directly, matter of fact, pick up the phone. It’s old fashioned, it’s really direct, there’s no way to hack it. So pick up the phone and call your bank, call your credit card company, or whatever it might be.

Here is an example of how to check for spam email:

  • Look at the “To:” These pictures have “undisclosed-recipients.” That should set some flags off
  • Too good to be true (if you won a contest you have not even entered)
  • Using all caps in the subject line
  • Look at the “From:” email, if it is not a credible address, it is probably spam.
  • If they request personal information

  1. Use Two-Factor Authentication

We didn’t get a chance to elaborate on this term more on the show, however, I do want to share what it is now.

Two-Factor Authentication is an extra layer of security. It requires two ways to verify the user (1)  a password and username but also (2) something that ONLY that user has on them. It is a piece of information only they should know or have immediately to hand, i.e. a picture, icon, a physical token. This makes it harder for criminals and hackers to steal personal information. To read more about it, click here.

  1. Create Smarter Passwords

Katie Norton: [If I am a hacker and going to hacking  your account] I’m going to be thinking about that, and I’m going to be looking for your anniversaries, looking for your birthdays. I see people literally trying to think how quickly can they get to their computer or their phone to change their password because I’ve really guessed, if I really did know the name of their kid, their kid’s birthday, that they would have … I would be in their password. So we need to be thinking about using smarter passwords, or even a password generator. ID Shield has ID Vault, and you know, there is other ones, Lass Pass, and so on. But using one, where it generates the password for you, and then fills it in for you later. I could never remember any of the ones they generate, never remember those.

Passwords should be hard for you another to guess. If your passwords (right now, as you read) contain:

  • names of people who are significant to you
  • your pet’s name
  • a significant date (your birthday, your kid’s birthdays)

these are all things hackers (with enough research) can retrieve THEN please, change them. It can be hard to remember, especially with everything now having passwords, but look into ways to keep them for you.

We really hope that you start using these tips so you can set yourself apart from those 7 million people, who had their identity stolen last year. If you aren’t propelled to start using these simple tips, Katie has something she wants you to know:

Katie Norton: If you think about it, there are people out there that still say, I don’t get on the computer, I’m not susceptible to this, I can take care of it myself if it happens. It’s not true. It takes 600 man hours to restore someone’s identity on an average basis. They think because they’ve never been on a computer, they don’t do social media, that they’re not vulnerable. But if you’ve ever been anywhere, and you’ve given them your driver’s license, your social, your medical ID, and you’ve had them copy it on a copier, now you’re open, you’re exposed, because I mean, have you heard of this before? Where they go in, and they buy the copiers after they’ve been turned back over to the leasing companies — they’ve extracted 48,000 documents and they sell most of it.

The point is, next time it could be you.

Remember to not only proactively (1) prevent but also to (2) plan if such a situation were to evolve.

If you have any questions, please reach out to Katie Norton at www.katienorton.net or her email katie@katienorton.net and let her know that Pete the Job Guy sent you!

I didn’t write down all the tips that Katie shared on the show, so if you want to listen (or even read the show), go to PeteTheJobGuy.com or click here. (and practice those link-awareness skills and hover to see the site we’re linking 😉 )