advice

Mailbag | What is the Best Way to Ask for a Raise?

Mailbag | What is the Best Way to Ask for a Raise?
Mail Bag

 
 
00:00 / 00:03:42
 
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Pete the Job Guy, Chief Sales Officer of GEE Group, shares the best way to ask for a raise. 

Coach Larry | SCARF

Coach Larry | SCARF

 
 
00:00 / 00:05:43
 
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Listen to how we can use Neuroscience to build better relationships at work.

3 Tips You Can Learn from this Successful Local Irrigation Company

You might be thinking,

“My company has NOTHING to do with irrigation, HOW IS THIS GOING TO HELP ME?”

Trust me. This information will help you – whether you run an irrigation company or you do something entirely different. Often times what matters is the person(s) behind the business. Here is how a local irrigation company owner grew a successful local business by listening and adapting to his customers’ needs. 

Scott Hulihan of Hulihan Territory was a recent guest on my radio show, Hard Work-ah with Pete the Job Guy.  Scott shared his advice on how to keep moving forward in the small business world. His secret: adapting. On a past show, I used Blockbuster and Netflix as an example on “…adapting to the customer and their evolving needs.”

If you want to listen to this example from the show, click here.

I was talking about innovation, disruption, and lack of adaptation. Even though customers were showing interest in another way to rent/watch movies, Blockbuster essentially said, “This is what we do. This is the way that people like it. We have to give the people what they want.”

However, it was not what the people wanted… anymore. Do you know what people wanted? They wanted to watch movies in the home, without going down the street to the Blockbuster. The customers wanted to watch movies in the comfort of their own home via streaming with the click of a button. And Netflix, well, they heard their customers’ problems, and they adapted. 

So you might have a business plan with products and services, but if your customers tell you they want a little something different or you’re not currently serving them, you need to adapt to the customer’s needs in order to continue the business, or you will be obsolete to them.

Now, back to Scott Hulihan — during high school, Scott got a job working for his gym teacher, who taught him how to cut grass and install sprinkler systems. After he graduated high school in 1988, he bought his gym teacher’s equipment and continued to serve the same customer base. He learned a lot as a young entrepreneur, and he continues to learn more about his customers’ evolving needs and adapt his business accordingly. He shared this with us:

Be Patient, Stay Consistent, Stay Focus

My advice to any entrepreneur that is first starting out, it doesn’t come overnight. You find yourself working very hard and the days are long, and things can be pretty ‘lean’ initially.  Then you see your friends put their suits on and go to their office jobs that have a steady salary …and when you’re talking about my type of business, installing irrigation systems, you can easily start to think that ‘the grass is greener on the other side.’ So, there’s going to be times you second guess yourself and your decisions.  That is precisely when you have to stay focused.   The straighter you stay, the more focused you are, the quicker you’ll get there.  Also, have a strong support system.  I relied on the advice of my stepdad, and my mom and brother were also an important part of the business.” –Scott Hulihan

Adapt to the Customer’s Needs in Each Season

From the beginning, the company started as purely an irrigation company. Over time, Scott got certified for well-drilling, taught it to his employees, and then added it to his list of services. Scott also decided to add Christmas lights installation to the list after noticing there was a gap in the market for Floridians. Which worked out well, after seeing that irrigation and well-drilling slow down in the colder months.

This is the 16th year we’ve done Christmas lights. I was looking at a landscape magazine, and out in Utah, areas like that where they get snowed in, the landscape guys can’t do anything else, so they hang Christmas lights.  And I said to myself, “Well, you could do that right here in Jacksonville.  Even though it’s a warmer climate, people still want Christmas lights.”  And so, I started that as a keep-the-guys-busy type of deal and it’s really turned into a super-profitable busy time of year for us.  My customers love it.” –Scott Hulihan

Scott found a way to withstand seasonality by adapting. He:

  • observed the same market in another location (competitive analysis)
  • asked his current customers if they have this need
  • learned the new trade and got really good at it

 

Understanding the Customer’s Needs

To understand the customer’s needs, there needs to be an established relationship. Building a good relationship will not be hard if you already deliver consistent and exceptional service. If you are already delivering a good service, then ask yourself these questions:

  • How can I expand this current relationship, or rather, how can you solve more problems that your customers have? 
  • What will make the current process easier for them?

 

These tips are the difference between a business owner and a successful business owner. Are you applying this tips to your business or considering to start a business? Let me know at Pete@PeteTheJobGuy.com

To listen to the full conversation, click here.

Coach Larry | Giving Feedback Upwards

Coach Larry | Giving Feedback Upwards
Coach Larry

 
 
00:00 / 00:05:08
 
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Giving feedback to your manager can be challenging, but is necessary. Here are three tips for giving feedback up.

Bryan Burt, USO Pathfinder | Beyond Just One Day for Veterans

Bryan Burt, USO Pathfinder | Beyond Just One Day for Veterans
Hard Work-ah

 
 
00:00 / 00:49:57
 
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We celebrate our #veterans… again! We all know they deserve more than one day out of the year!

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Trivia time: Did you know that the USO will also help your spouse transition when you have to relocate? Bryan Burt is a USO Pathfinder Site Manager and he shares more services the USO provides that you probably didn’t know before. Listen right now!

Leaders Share Advice to Their ‘Younger Self’

We’ve All Been There

No matter who you are, we all have that one thing—that one situation—we regret or would do differently. Whatever it is, reflection is a good tool to make that specific situation be a lesson to you, or someone else contemplating the same decision.

Reflection as a tool is often times not utilized in the professional space, which leaves leaders repeating an unproductive process, or even worse, a costly mistake.

How Can I Implement This Tool

Reflection can be as easy as spending 5 minutes to think about your day before you go to bed, or as intense as the car ride home without the music on.

Benefits of Reflection

There can be many benefits of self-reflection depending on how you use it. I will just name a few that I have personally experienced:

  • Learn from my Actions
    • I can analyze what I did on a ‘good’ day and what I did on a ‘bad’ day and change my attitude or actions to ensure a better day.
  • Gain Humility
    • When you are able to analyze your thoughts and emotions outside of the immediate conversation, you can find faults that could be attributed to yourself, which in the end makes one extremely humble and makes you think before you speak before the next time.
  • Challenge Myself
    • We spend time in reflection to grow, it never hurts to give yourself a mini-challenge the next day to correct minor things (i.e. coffee consumption, water consumption, saying hello to a stranger, etc.)

How does this Apply to the Hard Workah Show

On the show,  I make it a point to ask my guests:

Knowing what you know now, what advice would you give your 21-year-old, younger self?

I am not surprised that these leaders knew exactly what they would advise their younger self. Some of my favorites (in no particular order) from our shows are below. Be prepared to learn from someone else’s mistakes and let us know if it was helpful in any way to you.

Don’t want to read it? Listen to it in this episode!

Work-Life Balance

“If I was going to give advice to someone who is just starting out on their career, again, I would say, “Be committed. Find something that you’re passionate about or that you at least really enjoy doing, because you’re going to spend a lot of time at work. And when you’re at work, work smart and work hard so that you can go home to your family and do ‘home’.”

Allison Gwisz, Human Resources Business Partner, The Suddath Companies

To listen to the full conversation, click here.

Recognize the Resources You have

“Nobody’s a self-made man. There’s always somebody there who’s helping you out and helping you along the way. My recommendation would be to anyone, pay attention to what you’re doing. Listen to those people. Do the best you can and just understand that every decision that you make today will affect every decision that you make in the future.”

Lt. Jason A Clements, PE, PSM, Civil Engineer Corps, United State Navy

To listen to the full conversation, click here.

“I can tell you, I think I would have told myself what a recruiter is and what they do.  Because when I was 21 and I went to UNF, I had no idea that a staffing agency existed. I had no idea that there were people out there that, pending graduation, were able to assist me and that it would be so simple for me to have the door open to all of these companies that I had never even heard about.”

Erica Brockway, Division Director, SNI Companies

To listen to the full conversation, click here.

“One, it’s gonna be okay. And you will find a job, you will figure out what you wanna do with your life. I mean I think that Erica spoke to it very well, where if I had known there was going to be a resource for me coming out of college, I probably would have been more comfortable. I was one of the students who took every class, changed my major like four times- I had no clue what I wanted to do and I think I could have probably gone to a recruiter or a staffing firm and said, “Listen, this is what I like and this is what I don’t like and this is what I hope to make in life.”

Taylor McLellan, SNI Companies

To listen to the full conversation, click here.

 

Be Resilient

“One that I’ve struggled with, from time to time, that I’ve hopefully gotten better with over the years is, when you hit upon hard times or when you don’t get something you’re pursuing, being resilient with a positive attitude.”

Harold Stankard, Senior Vice President, General Manager and Regional Leader of the Fidelity Investments Regional Center in Jacksonville, FL

To listen to the full conversation, click here.

“The main thing I’d probably tell myself is to be open to being an entrepreneur, because the nine to five cubicle space was not for me. I don’t sit still well; it just wasn’t for me. And I’d say the last thing would be to always be ready, because in some moments maybe I was in between jobs, I still got up every morning, and I got dressed like I was going to go to work in case I got a call from a resume, or I got a call from a staffing agency, or I got a call to do some temp work, whatever it might have been. I had some of my best sales whenever someone said, hey, can you come right now? Just always be ready.”

Katie Norton, Independent Agent at LegalShield

To listen to the full conversation, click here.

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This advice comes from combined years of experiences and a LOT of mistakes. My wish is that you are able to avoid some of those hefty mistakes and run with this great advice from successful leaders.

There is a Balance

Warning: too much reflection is overthinking and overthinking is unhealthy. If reflection brings on anxiety, try doing it in small doses, or focus on things that are correctable.

For instance, you can correct your attitude by how you speak to people or by your morning routine. You cannot correct someone else’s attitude or thoughts, you can influence them, but try to focus on YOU in reflection.

Activity

Try to spend 5 minutes right now, wherever you are and just think about your day (so far). Think about the interactions you had, about the times you spoke, or emailed, times when you got upset, or felt uneasy. After taking some time to do that, now try to think about how you can improve the rest of your day, or tomorrow.

Here are some examples:

“I spent the morning rushing out the house and I didn’t even say goodbye to my family. Next time, I will take a minute to say goodbye.”

OR

“I was upset on the way to work because I got cut off (or I cut someone off), next time I will leave a couple minute earlier to avoid traffic so that I will not have to cut someone off, or I will not lay on my horn.

I use this format:

Today, I [What I did] and next time [what I will do].

I hope that this time of reflection becomes a part of your daily life, and that it makes you strive to be better than the day before!

If you would like to hear the full conversation, click here.

 

 

 

 

 

 

 

Coach Larry | Lack of Presence, a Silent Killer

Coach Larry | Lack of Presence, a Silent Killer
Coach Larry

 
 
00:00 / 00:08:57
 
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Yes, we are all very important people and have very important things going on. But, we need to give people the full attention they deserve. How do you do that? Try these 3 things…

Reflection: Taking a Step Back to Go Forward | Arren and Pete’s Best of Show III

Reflection: Taking a Step Back to Go Forward | Arren and Pete’s Best of Show III
Hard Work-ah

 
 
00:00 / 00:47:15
 
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As always, we share our favorites from past shows, and this episode we focus on the topic of “reflection.” Listen to leaders are they share their advice about their past. Their advice could save you a couple of mistakes. 

Coach Larry | Motivating Millennials

Coach Larry | Motivating Millennials
Coach Larry

 
 
00:00 / 00:05:59
 
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“MILLENNIALS, THEY’RE JUST HORRIBLE!” is how a manager described her experience in working with them. Millennials want good leadership, is that too much to ask? Here are 3 tips for managing millennials.

Kaytie Zimmerman, Optimistic Millennial | Millennial talk (that’s not just for Millennials)

Kaytie Zimmerman, Optimistic Millennial | Millennial talk (that’s not just for Millennials)
Hard Work-ah

 
 
00:00 / 00:46:40
 
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Often, the term Millennial has a negative connotation. For the general majority, Millennials have the reputation of being lazy, free-loaders, not driven, or slack-uhs. On this show, I have Millennials takeover and they share some myths and patterns associated with Millennials in the workforce. 

My co-host, The World Famous, Arren Mills, and Kaytie Zimmerman, founder of Optimistic Millennial, chat about the “Y” Generation, job hopping, side hustles, and more on how to connect with Millennials in the workforce.